Course 1. Can I study Spanish without going to classes? 2. I can't find any start dates in your information! 3. Is this course for free? 4. What is the teaching method? 5. How many levels exists? 6. How do I know which level I've to start with? 7. How long will it take me to finish each level? 8. What's the structure of the course? 9. Is the study material included? 10. Can I have a trial lesson first? 11. Will I be able to be fluent in Spanish? 12. Will I obtain a certificate at the end of the course? 13. Can I obtain academic credits? Enrollment 1. How can I enroll? 2. How much is the tuition fee? 3. What period of time does each fee cover? 4. Are my fees refundable if I wish to cancel the course? 5. What is included in the tuition fee? Technical 1. I can't log in. Why? 2. I can't remember my password. What should I do? 3. Do I have to be online all the time, while having access to the lessons? 4. Why does it take time before the images or audio appear? 5. What are the computer requirements for this course? 6. I'm not able to realise some exercises and sometimes I don't hear the sound. Why?

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